I already have a website. Is this a rebuild or a fix?
Send me the link and I will tell you honestly. If it needs a page rewritten, that is a few hundred dollars, not three thousand. I would rather do the small job well than sell you a rebuild you do not need. Your Google listing is usually how people find you already; I will look at it and tell you what is wrong with it for nothing. And if the site is fine as it is, I will happily just run your Google Business Profile, your local search or your ads and leave the website alone.
Who owns the domain?
You do, always, on both builds. The domain is registered in your name with your ABN. I get access, not ownership. If you and I part ways you change the password and nothing breaks.
What happens if I cancel?
Thirty days written notice either way. If you paid the build upfront, nothing else falls due and the files are yours. If you are spreading the build and stop early, the unpaid part of your build falls due at the end of the notice period. Pay it and you get the files. If it stays unpaid, the site comes down fourteen days after notice ends, and I will have told you the date in writing. Either way you keep your domain, your Google listing, your reviews and your photos. If you want the files handed over and set up properly, whether you are leaving or staying, that is a $300 job.
What is the $300 handover?
Me packaging up your codebase, moving it onto hosting of your own, pointing your domain at it, and making sure you can keep it running without me. The files themselves are free once your build is paid for. The $300 is my time doing the move. Skip it and I will still tell you what I would use, but the setup is yours to do.
Do I have to write anything?
No. I write all of it. You send photos of finished jobs from your phone and fill in an intake form covering your services, areas and pricing. If you hate a sentence, tell me and I will change it.
Is 7 to 14 days real?
It is real once I have your photos and your intake form. The clock starts then, not at the quote. If you take three weeks to send photos, it is a five week job. That is the one part of the timeline you control.
Do you do Google Ads?
Yes, but not first. Ads send people to your website. If the website does not convert, ads make you lose money faster. Get the site right, watch the calls for a month, then decide.
Where are you based?
Kova Digital is Australian owned and ABN registered, and I work Australia wide. Everything is done by phone and text. I have never needed to stand in someone's shed to build them a website.
Why are you cheaper than the agency that called me?
There is one of me. No office, no sales team, no account manager taking a cut to forward your emails to someone else. You get the person doing the work, which is also why I will not take on ten of these at once.