I already have a website. Is this a rebuild or a fix?
Send me the link and I will tell you honestly. If it needs a page rewritten and a Google listing sorted, that is a few hundred dollars, not three thousand. I would rather do the small job well than sell you a rebuild you do not need. And if the site is fine as it is, I will happily just run your Google Business Profile, your local search or your ads and leave the website alone.
Who owns the domain?
You do, always, on both builds. The domain is registered in your name with your ABN. I get access, not ownership. If you and I part ways you change the password and nothing breaks.
What happens if I cancel?
If you paid your build upfront, cancel any time with 30 days notice. If you are spreading the build over 12 months, that term runs its course. Either way you keep your domain, your accounts, and any photography or logo you have paid for. The website itself stays with me unless you take the code handover, which is $300 and includes getting it live and running wherever you move it.
Do I have to write anything?
No. I write all of it. You send photos of finished jobs from your phone and fill in an intake form covering your services, areas and pricing. If you hate a sentence, tell me and I will change it.
Is 7 to 14 days real?
It is real once I have your photos and your intake form. The clock starts then, not at the quote. If you take three weeks to send photos, it is a five week job. That is the one part of the timeline you control.
Do you do Google Ads?
Yes, but not first. Ads send people to your website. If the website does not convert, ads make you lose money faster. Get the site right, watch the calls for a month, then decide.
Where are you based?
Kova Digital is Australian owned and ABN registered, and I work Australia wide. Everything is done by phone and text. I have never needed to stand in someone's shed to build them a website.
Why are you cheaper than the agency that called me?
There is one of me. No office, no sales team, no account manager taking a cut to forward your emails to someone else. You get the person doing the work, which is also why I will not take on ten of these at once.
Do your prices include GST?
I am not registered for GST, so there is no GST on your invoice and nothing to claim back. If that changes I will tell you before it does, and GST would be added on top rather than the price going up. Your invoice will always show exactly what you are paying for.